Shipping Questions

All orders are made to order. Please allow 5-10 business days for your order to be made just for you, before shipping.
*Sales and new product launches - Please allow 10-14 business days for your order to be made due to increased demand.
Thank you for your patience.

Ivy Mane is based out of Northern New Jersey. All orders are hand made and shipped by Rachel.

YES! If an item you love is sold out, don't worry - it will be back! Restocks are posted on instagram @ivymaneshop.

Returns and Exchanges

I will gladly accept returns and exchanges . Contact me within 7 days of delivery. Ship back items within 14 days of delivery. If the item is not returned in its original condition, the buyer is responsible for any loss in value

Buyers are responsible for return shipping costs. Prices vary depending on size of order and location.

Refunds are processed within 3-5 business days of receiving them item(s) back in their original condition.

Product questions

Yes! All Ivy Mane pots have drainage holes to ensure a happy, healthy plant.

If repotting for aesthetic purposes - select same size as current pot

If repotting due to plant growth - size up 2 inches

Any questions - contact me!

please contact me for inquiries - i'd love to hear your ideas!

Dind't find what you were looking for? Feel free to contact me at any time!